Refund Policy
Due to the nature of our products, all sales are final!
We are not responsible for packages that are lost/damaged in transport. Please reach out to shipping carrier for all escalations.
In the event of any quality concerns or mistakes made on our behalf at Kookie Ko, you will be offered either a replacement order or a discount on your next order.
For any concerns regarding your kookie order, please reach out to us as soon as possible via email @ kjkookieko@gmail.com.